How to factory reset a PS5 to fix issues or for resale

There are many reasons to factory reset your PS5, from wanting to resell it to trying to fix issues that have arisen over time. Luckily, this process is somewhat simpler than learning how to reset a PS4, but still has some issues. Plus, you will want to make sure you have all of your current data secured. Here, we take a look at all of the steps and options so you know how to factory reset a PS5 to your satisfaction.

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We've split up our instructions into two parts: Step-by-step and in-depth. The step-by-step instructions will get your PS5 reset as fast as possible, but if you want a few more options or if you want to be extra careful during your reset, we recommend reading our in-depth instructions instead. Before you reset your PS5, you might want to back up your game date and user settings. Check out our guide on how to use an external drive on your PS5.

How to reset a PS5 step-by-step

There are a few different reset options on PS5 that we'll cover in detail below. If you just want to wipe your PS5 entirely, you can follow the steps in this section. Note that this is a hard reset of your PS5 and will erase everything on your console, including user data and saves. If you want to back up your saves first, continue on to our in-depth guide below.

Step 1: Navigate to the Settings menu (gear icon).

Step 2: Select System.

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Step 3: Select System software.

Step 4: Select Reset options.

Step 5: Select Reset your console.

Step 6: Select Reset.

After a few minutes, your PS5 will automatically reset itself and boot into the standard setup screen. If you're selling or trading in your console, you can stop here. If you're resetting for troubleshooting or anything else, proceed through the setup as normal.

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