Ubisoft Reportedly Removing Access to The Crew From Buyers’ Accounts

Some Ubisoft Connect users are reporting that The Crew has essentially been removed from their accounts and is no longer accessible. One noteworthy element of The Crew was that it was only playable online, which meant it was inaccessible without an internet connection.

This caveat upset many people, who felt they should be able to play a game they purchased whenever they wanted. The potential issue of an online-only game became even more apparent when Ubisoft announced in December 2023 that it would be taking The Crew’s servers offline on March 31, 2024, and delisting the game from online storefronts.

Now, some players have revealed that The Crew has, for all intents and purposes, even been removed from their Ubisoft Connect gaming libraries. Instead, when trying to launch the game, they receive a message saying that they no longer have access to it. Many people are unhappy with this turn of events because, even if the game is no longer playable, they bought it and feel it should remain accessible. There also seems to have been no warning from Ubisoft that this would happen.

When it announced that The Crew servers would be taken offline, Ubisoft offered refunds for anybody who had purchased the game “recently.” However, this undoubtedly didn’t include people who had bought The Crew years prior. Many people consider the revocation of access to a game they've purchased to be theft and are once more calling attention to the potential problems of buying digital goods. Some have pointed out that this loss of access prevents them from setting up private servers to enjoy the game in the future.

Oddly, one Reddit user called axgx2080 shared that they got a refund for The Crew from the PlayStation Store nine years after they bought it. This is particularly notable because it is notoriously difficult to receive a refund for PlayStation digital purchases. However, while this may be a route for PlayStation gamers to try, it probably won’t work for most people and it also