Intel Will Provide 2-Year Extended Warranty on OEMs & Tray 14th/13th Gen CPUs Too

Intel recently extended the warranty of its boxed 14th & 13th Gen CPUs by 2 years but we have just learned that they will also include OEMs & Tray CPUs to the list too.

Intel Won't Limit 2-Year Warranty Extension To Just Boxed 14th & 13th Gen CPUs, Also Coming To OEMs & Tray Chips

Last week, Intel announced that it was extending warranties for its 14th & 13th Gen CPUs by two years. This extended warranty would apply to all models within the respective desktop families & initially, the statement did mention tray CPUs too, however, that was removed and the most recent statement from Intel only mentions warranty extensions for the boxed chips.

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It looks like Intel has now decided to change this. We have learned from our sources that Intel is planning to announce that it will offer the same 2-year extended warranties on tray CPUs too along with similar warranty support to its OEM partners such as system integrators, pre-built PC makers & others. This is crucial since OEMs and Tray CPUs make up a large portion of desktop chips.

While extending warranty is a good thing for customers, the application of a proper RMA system is also a necessity as there have been several reports that users are having lots of trouble while RMA'ing their 14th & 13th Gen CPUs through Intel. System integrators have also come forward, sharing their statistics on the matter such as Puget Systems' recent findings or the several failure reports mentioned by game publishers and developers who are running large servers based around these CPUs.

Following is the original statement from Intel which will be revised soon to include both OEMs and Tray CPUs:

Many are still waiting for Intel's microcode patch which is expected to be rolled out by mid of August.

This patch should address the elevated voltages on Intel 14th & 13th Gen CPUs. The root cause remains to be identified while degraded